Servco Security ("we", "us") is owned and operated by Amir Taghavi, established at Laipu iela 6, LV-3001 Jelgava, Latvia, operating as a virtual shop: purchase, delivery and support all happen online, with no physical branch and nothing handed over in person. These terms govern your use of our website and of the services described on it. By creating an account, buying a plan or sending us data for assessment, you accept them.
We provide business software services:
The services are sold to businesses and to individuals acting for a business purpose. They are not a consumer anonymity or circumvention product, and we do not sell one.
You may not use the services to:
We may suspend an account that breaches this section. Where the breach is capable of being cured we will say what has to change before we suspend.
Plans are quoted and charged in euro (EUR) and settled by SEPA bank transfer. Prices shown on the site are exclusive of any tax that applies to you; where we are required to charge VAT it is shown before you confirm.
A plan grants a stated volume for a stated period. Volume that is not used in the period does not roll over. We tell you before a plan expires; we do not renew or charge you automatically without your instruction.
Balances held in your account wallet are a prepayment for our services. They are not a deposit, they earn no interest, and they are refundable under our Refund Policy.
You keep every right in the data you send us. We process it to deliver the service you asked for, on the terms in our Privacy Policy.
We keep every right in the services, the engines and the site. Using them does not transfer any of that to you.
Assessment results are our opinion, produced by measurement and stated with the evidence behind them. They are not a certification, a legal identification, or a guarantee about any person or address. You decide what to do with a result.
We aim to keep the services available continuously and we publish nothing that promises an uninterrupted service. Maintenance that we can plan, we announce.
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited. Subject to that, our total liability for any claim is limited to the amount you paid us for the service in the three months before the claim arose, and we are not liable for loss of profit, loss of business or indirect loss.
You may close your account at any time; write to tem@fl.llcservco.org. Any unused balance is handled under the Refund Policy.
We may end the agreement on thirty days' notice, or immediately where the acceptable-use section has been breached in a way that cannot be cured.
If you are a consumer in the EU you may withdraw from a distance contract within 14 days without giving a reason. The period runs from the day the contract was concluded. To withdraw, write to tem@fl.llcservco.org — a clear statement is enough and no particular form is required.
Where the right ends early. Our services are digital content and digital services supplied at once. When you ask us to start immediately — by submitting a verification, by making an API call, or by having access provisioned — you are asked to confirm two things at that moment: that you want performance to begin during the 14 days, and that you understand the right to withdraw is lost for what has then been supplied. We record that confirmation. Anything not yet supplied remains refundable, and the Refund Policy sets out how.
If you are buying for business purposes this section does not apply to you; your cancellation rights are the ones in this contract and in the Refund Policy, which we apply to business customers as a matter of policy rather than obligation.
Tell us first: write to tem@fl.llcservco.org with the order reference. We acknowledge within 3 business days and answer within 14 days, in writing, against the clause we rely on.
If you are a consumer and our answer does not settle it, you may take the matter to the Consumer Rights Protection Centre (Patērētāju tiesību aizsardzības centrs, PTAC) in Latvia, or to the consumer authority or alternative dispute resolution body of the EU country you live in. Using either route costs you nothing and does not affect your right to go to court.
If we change these terms we publish the new version here and, for a change that affects an active plan, we tell the account holder by e-mail at least thirty days before it takes effect.
These terms are governed by the law of the Republic of Latvia, and the courts of Latvia have jurisdiction. If you are a consumer in the EU, this does not remove the protection of the mandatory law of the country you live in.